Frequently Asked Questions
How soon will I receive my order?
Current processing times for all orders are 1 to 3 business days from the date the order was placed. An e-mail will be sent with package tracking information. Unspoken Elements does not ship Saturdays, Sundays, or on national holidays.
How is my order shipped?
We use USPS First Class or Priority Mail to ship all of our orders.
What are the costs for shipping?
$3.75 Flat Rate USPS First Class or $7.05 Priority Mail for all orders shipping within the United States and Puerto Rico. Free domestic shipping on all orders over $75.00
What is included in my package?
Prayer beads are packaged in a gift box with a drawstring pouch and a basic guide of how to pray with the beads is included. We do not mail paper receipts, your receipt is sent electronically through e-mail.
What forms of payment do you accept?
Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards and PayPal.
What is your guarantee?
Please visit our guarantee page for complete details.
What is your return policy?
For complete details on how to return an item please view our return policy.
Will I be charged Sales Tax?
Florida orders will be charged 7% Sales Tax.
How do I place an order?
When you find an item you would like to purchase simply click the Add To Cart button, at this point you can continue shopping or checkout. To verify your order and checkout just click on the Cart icon at the top of the page. You will be brought to a page where you can checkout as a Guest or Register an Account for faster shopping the next time you visit.
What types of beads and materials do you use?
We use high-quality gemstones, woods, and materials. Gemstones which have a rating are A or B quality.
Most of our gemstones are natural stones and are not currently known to be enhanced. Other than normal cutting and polishing natural stones may have slight imperfection and inclusions.
The Gemstones used in our designs are sourced from all over the world. Rough stone and deposits can come from the United States, Africa, Brazil, Australia, China, India, and many other countries depending on the gemstone.
Our designs can include semi-precious gemstones, natural gemstones, glass, wood, sterling-silver, silver-plated, brass, copper, and pewter.
What kind of stringing materials do you use?
Unless otherwise stated our items are strung with high-quality professional jewelry wire. This wire is the strongest in the market and has a soft drape (meaning it drapes smoothly), is flexible, and does not kink easily.
Other stringing materials used are stretchy cord for stretch bracelets.
Various sizes of beads are used in our jewelry designs, the most popular sizes used are 4mm, 6mm, 8mm.
Monitor Color Variations:
We capture our product images in raw jpeg form to provide a real-life likeness however product color, shade, or tone may vary from photos shown due to different computer monitor calibrations.